Privacy Policy

1. Data Collection & Processing

By using Bots and Space ("Service"), provided by Tridenforge Innovations Pvt Ltd, you explicitly consent to the collection, processing, and storage of your personal data and the data you upload to the Service.

We collect:

• Account information (name, email, billing details).
• Content you upload for chatbot training (PDFs, text files, etc.).
• Interaction logs between your chatbots and your end-users (for analytics and service improvement).

2. How We Use Your Data

We use your data to:

• Provide, maintain, and improve the Service.
• Process transactions and manage your subscription.
• Generate AI responses (your training data is vectorised and stored securely; it is not shared with other users).
• Comply with legal obligations.

3. Data Sharing & Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers solely for the purpose of operating our Service, including:

• Cloud hosting providers (e.g., Supabase, AWS).
• AI model providers (e.g., OpenAI, Anthropic, OpenRouter) for generating responses.
• Payment processors (e.g., Stripe, Dodo Payments).

4. Compliance (GDPR, CCPA)

We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Your Rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us at privacy@botsinspace.com.

5. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.